Dusting and wiping down surfaces, including countertops, tables, and shelves. Vacuuming carpets and rugs to remove dirt and debris. Sweeping and mopping hard floors, such as tile, hardwood, or laminate. Cleaning and sanitizing bathroom surfaces, including sinks, countertops, and faucets. Scrubbing and disinfecting the toilet bowl, seat, and surrounding areas. Cleaning mirrors and glass surfaces. Wiping down kitchen countertops, appliances, and cabinets. Emptying and cleaning trash bins, replacing liners as needed. Making beds. Removing cobwebs and dust from corners and ceilings. General tidying up, organizing, and straightening of common areas.

Everything in the Regular Clean Option plus: Thorough dusting of all surfaces, including intricate areas like ceiling fans, light fixtures, and baseboards. Comprehensive cleaning of appliance interiors, spanning the microwave and oven. Intensive scrubbing and detailing of bathroom tiles, grout, and shower doors. Thorough cleaning of interior windows and window sills. Making beds and changing bed linens. Washing dishes or loading them into the dishwasher and cleaning the sink. Checking and replacing supplies like toilet paper, and towels.

When booking a Move Out or Move In clean, you can expect an all inclusive service. This is our most detailed package and includes 4 of the 7 extra services we offer which you can add to any level of service. These extras include: Inside oven, inside fridge, inside cabinets, and inside all windows. This clean is intended to turn the home someone once lived in, into its original state and ready for new homeowners.

Subscription Monthly Cleaning Scope of Cleaning Services: Our monthly cleaning subscription includes a thorough dusting and surface cleaning of all visible areas, floor cleaning with vacuuming and mopping, bathroom sanitization, and comprehensive kitchen cleanup. We also offer additional services such as window cleaning and organizing as part of our customizable packages. Cost and Billing Structure: Our subscription is competitively priced, offering a flat fee based on the frequency of cleaning sessions each month. There are no hidden costs, and our billing is transparent. Upon signing up, your first month's subscription fee will be charged immediately to secure your initial cleaning appointment. Subsequent monthly charges will be automatically processed on the same day each month, corresponding to the start date of your subscription. For example, if you sign up on the 5th of the month, your subsequent charges will occur on the 5th of each subsequent month. This automated billing system ensures a seamless and hassle-free experience, allowing you to enjoy a consistently clean home without the need for manual payment processing. If you ever need to make changes to your subscription or have questions about billing, our customer service team is readily available to assist you. We understand that flexibility is important, and we aim to provide a straightforward and responsive billing process for our valued customers.

A deep clean is recommended for all first time cleaning by Oubii. It allows us extra time to get all the areas that have been missed during regular cleanings in the past. After the initial deep clean, most customers switch to a standard 2 hour clean.

If you cancel before 48 hours you will receive a full refund to the payment information on file. If you cancel within 48 hours of your booking, your booking is credited to your account to use whenever you’d like. If you cancel within 24 hours, you will incur a $75 charge. For monthly subscriptions, cancel anytime prior to your next billing date to avoid charges for the next month.

Yes! The weekend is a busy time and we accommodate those that prefer weekends.

Yes, upon request. Please understand that cleaners have personal lives, and can get sick, or request leave. If that occurs we’ll ask to either reschedule, or send a different cleaner.

You do not! However if it’s your first time signing up for an Oubii cleaning, initial introductions always help develope the personable relationship with your home specialist.

Yes! It is actually preferred after the initial visit. This way we’re not holding you up if there’s traffic or if parking is a little harder than usual to find.

Yes it is. However there is no suggested percentage, whatever feels good to you. Any amount is appreciated by your Home Specialist.

This seldomly occurs but accidents do happen. Please contact our office immediately to work with our insurance to get the object of value replaced.

If you are not happy with the service for any reason please call us immediately for further instructions. A Re-scheduled clean must be made within 2 business days of the original appointment.

Yes, this is to ensure your day and time is reserved. This may seem inconvenient and unorthodox as a service company. But due to fraudulent billings in the past we’ve changed to this standard to ensure all cleanings are paid for before service.

If your home hasn’t been professionally cleaned within the last year, you should select “Very Dirty”. If your home has been cleaned within the last 6 months, you should select “Pretty Dirty” If your home has been professionally cleaned within the last 3 months, you should select ” Slightly Dirty “